What is Digital Transformation

Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reshaping of business is digital transformation.

The COVID-19 pandemic not only took a toll on the health and lives of the people but also drastically affected economy. The organizations and businesses that were not up for the challenge suffered severely. 'Brick & Mortar' style systems are becoming obsolete and digital transformation to meet new challenges and to make the businesses immune and resilient to COVID like situations is no more optional